Product note
Designing trust and moderation in Vibe
A review platform cannot outsource credibility to a verified badge.
Vibe was designed to help people make better local decisions through real experiences. That requires operational work: reports need triage, evidence needs privacy, businesses need a fair challenge path, and users need protection from retaliation.
KYC can add evidence, but it cannot become a wall. A real reviewer may value privacy; a verified account may still manipulate. Credibility therefore needs several signals, a human decision for consequential cases, and a way to appeal.
The commercial boundary matters just as much. A paid business can buy analytics and better tools, but not a cleaner reputation, a different evidence standard, or a moderation outcome.